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Terms & conditions.

The terms that apply when you use this website and when you do business with Charter Insurance Brokers Ltd.

Last updated [date to confirm]

Please read these terms carefully before using our website. They explain what you can expect from us and what we expect from you. Our services as a broker are governed separately by our Terms of Business, which we issue directly to clients.

On this page

  • 1. Who we are
  • 2. Use of this website
  • 3. Information accuracy & no advice
  • 4. Our services & Terms of Business
  • 5. Intellectual property
  • 6. Third-party links
  • 7. Limitation of liability
  • 8. Governing law
  • 9. Changes to these terms
  • 10. Contact & complaints

1. Who we are

Charter Insurance Brokers Ltd is an independent insurance broker authorised and regulated by the Financial Conduct Authority, Firm Reference 306405. Our registered office is 1 Cardale Park, Beckwith Head Road, Harrogate, HG3 1RY.

2. Use of this website

This website is provided for general information about Charter and our services. You may not use it in any way that damages, disables or impairs it, or in any way that is unlawful or fraudulent.

3. Information accuracy & no advice

We try to keep the information on this website accurate and current, but it is general information only and should not be treated as individual advice. You should not make a decision about insurance cover based on this website alone. Speak to us directly for advice specific to your circumstances.

4. Our services & Terms of Business

Where we act for you as your insurance broker, our relationship is governed by our separate Terms of Business, which we provide before we start acting on your behalf. Those terms take precedence over this website for any advice or services we provide.

5. Intellectual property

The content on this website, including text, logos and design, belongs to Charter Insurance Brokers Ltd or our licensors. You may not copy or reuse it without our written permission.

6. Third-party links

This website may link to other websites. We are not responsible for the content or privacy practices of any website we do not control.

7. Limitation of liability

We take reasonable care to keep this website accurate and available, but we do not accept liability for loss arising from your use of it, except where the law does not allow us to limit that liability.

8. Governing law

These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.

9. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page, with the date it was last updated.

10. Contact & complaints

If you have a question about these terms, or a complaint, contact us at info@charterinsurancebrokers.co.uk or write to us at the address above.

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Charter Insurance Brokers
1 Cardale Park, Beckwith Head Road
Harrogate, HG3 1RY

01772 808 800
contact@cib.uk.com

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Charter Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority. Firm Reference 306405 · Company Registration Number 4588908 © 2026 Charter Insurance Brokers

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